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Understanding your needs
The Client Relationship Team at Labrums help our clients to make sure their experience with us is exceptional.
We value our clients highly, and our desire is to develop and maintain long-lasting, successful relationships by providing a legal service that gives our clients what they need when they need it.
The Client Relationship Team helps to achieve this by acting as the primary point of contact for clients and other parties. They provide efficient, helpful support to make things as smooth as possible and to answer any questions quickly and effectively.
We appreciate that many people come to us for help in resolving matters that are often challenging and stressful, either for them personally or for their business. The Client Relationship Team provides support in a sensitive, straightforward, approachable manner to give clarity and put clients' minds at ease.
Labrums' Client Relationship Team deals with the initial stages of setting up a case, assisting with the necessary paperwork and dealing with any non-legal issues that need to be addressed.
The members of the Client Relationship Team take charge of day-to-day operational matters, keeping clients up-to-date with developments in their case and addressing any issues that arise as swiftly as possible. Their support allows our solicitors to concentrate on what they do best; understanding the client’s needs and providing a legal service that is exceptional in quality, gets the right results and is at the right cost.